Currently, I receiving pertinent information in regards to my role as a recruiter and how other departments within my organization work together to remain in compliance with the US Department of Education.
We use the ITT catalog and specifically the Student Nurse Portal to post the rules and identify proper responses to the frequently asked questions. National HQ updates these rules and being in WV I then make sure the changes do not violate or need clarification as to how they will impact compliance with the OH law, rules and regulations. The National Nursing Chair depends on the program chairs to stay in compliance with any law or organization that has jurisdiction over our program. This training makes it much easier to be in compliance.
Staying informed is paramount! Keeping up to date with any communication from my campus, checking the Ohio website on a regualar basis, effective communication with my supervisor and updating my binder when any changes take place. By staying up to date with any new rules, it will make me that much more valuable to future applicants.
We are completing Roll Play, lots of reading, lots of computer modules and testing! It's very intense! In a good way.
This program, working with the recruiters, reading policies, being consistent. Also being mentored as I do my first intakes
I am lucky to be joining an institution that has extensive and detailed training, which focuses a great deal of attention on the rules and regulations that we must follow. I'm coming from another institution in a different state that did very little training on the rules and regulations, leaving much of that to trial and error.
by utilizing the information provided in this training i am realizing that there are many rules and regulations. the best way to stay abreast and ensure that i'm compliant is to stay on top of all current and changing information and ask questions if i qam unsure.
For me, the best way to learn the various rules that regulate activities at the institution I work for has been having a physical copy of the catalogue. This information was presented during training, but I've noticed that usually this sort of information is best learned by self-study. Becoming familiar with the rules and the jargon that surrounds it is crucial. Once one has acquainted themselves with the rules, keeping in constant contact with fellow employees as a way of refreshing and reinforcing the information. Essentially, the old addage: "practice makes perfect" is relevant to learning the rules and regulations for me.
Some of the ways that I use to learn the various rules that regulate my activities and my institution are to: 1) attend regular training meetings 2) complete training courses provided by my institution on the computer 3) actively seek out information on my own as I work with students and come across answers I don't know - review internal policy memos, consult the catalogs for each state, etc.
Through reading them, as well as continually asking questions of my director. Our process is very specific and as long as you are following it, you are staying within the proper guidelines of the rules and regulations.
The catalog is definately the best resource I have found so far. Along with the online resources our company has available.
At my college, our Regional Admissions Director of Ohio performs a conference call every Monday afternoon. She informs us and keeps us updated on new or amended rules and regulations.
On top of this, we are always updating our resource notebook via the internet. The Ohio State Board's Website has so much useful information to keep us educated and updated.
We refer back to the course catalog, although it's nice to know we can access a website to be responsible for ourselves and check for updates and changes to policies.
At our school one of the best ways to find out regulations of activities is studying the catalog. I have also found it helpful to role play and learn what you can say and what you can't say.
I am a very hands on person, so I need to have the rules in front of me and read them. I find that it is easier to actually look at them and have them to look at if i forget. This way i will remember by repitition.
I review our catalog and polices and procedure manual.
I learn them from an on-going training plan and from the Admissions Rep clinics that are hosted by our Director of Admissions and the Campus President. These training sessions are informative and usually are accompanied by memos, directives from the dept of education, and/or insightful suggestions of how to implemement this ever-changing industry. Compliance and updates are never ending, and MIAT is great at making sure we are current! At least from my vantage point.
I am learning the various rules that regulate my activities at my institution by talking to the other staff members who have responsibility for the duty of speaking to students about our program...others who are also agents who have completed the training. I also have a wonderful secretary who made up a resource manual that is very helpful in learning the various rules that I will have to remember in dealing with students' questions. I have an experienced person who has been at the organization, and who knows the rules well. I will be sitting in on his sessions with the students to see how he does the presentation and answers questions. I have also learned alot from other staff members (an example is financial aid)who have information that I will need to know.
When I first started working admissions I knew nothing about the career field or the equipment our students used for training. I learned quickly by engaging the instructors during and after hours in casual conversations about their work experiences. I was invited to attend classes as needed to gain a better understanding of the curriculum and expectations and took advantage of hands-on instruction as often as possible. That investment in myself continues to pay great dividends because of the perspective I gained as a newbie. I put myself in the student's seat. My thanks to my employer for a unique opportunity.
CM202 is a great tune-up tool for agent knowledge and responsibilities. Because our program offerings are narrow, specific and short-term it can be easy to get locked on to autopilot and overlook some dos and dont's.
The Resource Notebook Checklist provided in the last section is an excellent comprhensive listing of resources needed to stay current.
Our internal process and procedure manuals parallel and make reference to where related information can be found on the OACCS Website.
Given the size of our school I wear many hats and need only to converse with myself to understand other "department" in our school. All the more important that I stay current.
