Our institution implements different compliance test preiodically to ensure that we are being compliant with all rules and regulations. This helps us to be on top of our game as far as making sure the right information in provided to the prospective student.
We have been provided with a presentation that guides us through presenting to the student. As well as a compliant step by step process from initial interview to enrollment, financial aid to starting classes.
Our school has a compliance guide that we all have to follow, we are only allow to give specific answers to compliance questions to eliminate error. Also our school monitors our calls as well.
vincent,
Mystery shopping a great way to ensure compliance.
Kimberly Stein
We have a meeting every month that allows us to understand what is going on with our institution, and what we have to do as a whole to make sure we are following the guidelines of all accreditation regulations.
Representatives are constantly made aware of any changes that may occur within the organization. Keeping the information on our website allows for information to be quickly referenced if anyone is unclear.
We also undergo product knowledge training, so reps have updated information.
our school does the same with the mystery shopping to ensure we are doing things correctly
Once a month we get together as a team and review all happenings at the school....and every summer we go through product knowledge to ensure we are answering all the students questions correctly!!!:)
Our school has monthly staff meetings to ensure we are up to date on what is going on inside and outside of the school. We also have department meetings with our managers to make sure that we are complying with the rules of our particular job as is our part for the institution.
Understanding an individual fully understands their options is critical to our institution.
Can you provide more information about this aiprograms.info you are referring to please.
Updating web site with specific information as to exact cost breakdown of all programs, from Tuition, cost of housing and any other costs associated with program.
We are regularly meeting and having training sessions to make sure we are compliant
We use a mystery shopper program We are regularly meeting and having training sessions to make sure we are compliant
Our school has very specific guidlines as to what we can say and can not say in a classroom. We are never allowed to guess an answer a student. We are instructed to give them a specific website that will answer any and all questions we can not answer for them. We are required to attend trainings and take tests to make sure we are knowledge on the do's and dont's in a classroom.
My college has ongoing training and a very accessible Director of Admissions, which is helpful if you are ever unsure of a question asked by a student
Our institute has created interactive videos which cover all compliance issues.
We are continually meeting and training in regards to compliance and regulations to make sure that we have a firm grounding.
We have implemented Every Student, Every Day, Everytime. Which means we put our students and complicance first.
our scholl has several different departments that check the progress of every student as they go throught the process
