Great trainings.

It is important to communicate the policies regarding transfer of credit into your institution. It is also helpful to be up-to-date on all articulation agreements your institution has with other institutions. In admissions, I am often asked about whether our credits will transfer to other institutions. While the honest and accurate answer may not be the one students want to hear (at least, it is not as simple as they may like), it is important to communicate. Transfer credit and the policies relating to transferability of credit are always determined by the receiving institution. Students may suggest that they were told by their advisor (at the institution that they are transferring from) that their credits would transfer. This can be a challenging conversation especially if some of the credits do not transfer. We need to be aware that information they received at their previous institution may not have been accurate but we need to be understanding of how they feel when they hear the news that some of their credits will not transfer. Being empathetic is important but also having a thoughtful and sincere conversation about the rules regarding transferability of credit can be helpful.

It is extremely important for admissions staff to always be in the "know" when it comes to current program offerings, and what can be equally as important for recruitment, potential future offerings. I have worked for institutions that have been on both sides of the continuum when it came to keeping admissions informed. I have worked for institutions where I was in the loop on program changes or offerings before approval was sought by the CIE. I have also worked for institutions where departments played everything close to the vest, and did not let admissions know what was happening programmatically until it had already happened. So a new program was being offered by a department, yet admissions did not know (seems like a funny way to recruit...?). It is important for admissions representatives to be proactive and not wait to hear what is happening, but we should approach departments to learn what is happening.

I have been pulled in so many different directions with taking on this new position. With that said it has brought me to this training. I have learned so very much in a short amount of time. However I think the biggest realization is that it is not over! There is always something new to learn...always something to update. It is so great to have this avenue and new tools to constantly better myself and thus benefit the student.

Until taking this course, I was unaware that each institution was required to have their own library of resources by CIE. I was aware that each accrediting agency has requirements for a learning resource center. This was a great insight.

How do you keep up-to-date with new regulations and policies. Are there new statues developed after 2011?

How should you determine what high school diploma or GED is accepted?

I think it is best practice to visit the website, http://www.leg.state.fl.us/statutes/, monthly so to stay up to date on any regulatory changes. Our industry is highly regulated, and with good reason, so change can happen often. I also find that it is important to have a monthly meeting, or time set aside in a monthly meeting, within your admissions department to review any rule changes or acknowledge that no changes have been made. I also like the suggestion from another forum participant to set monthly calendar reminders to direct us to check the website. Ryan

Hi Patty, While I absolutely agree that the Resource Notebook is a critical piece for all admissions personnel in the recruitment process, I do not think it is the "only" tool needed to survive. As admission representatives for our institutions, I think it is also important that we participate in trainings that improve interpersonal and soft sales skills. The recruitment process is a human experience, and as such, we need to be skilled communicators. It is very important that we know not only the rules and regulations, and the information about our institutions, but it is also important to get to know the student so we can learn about who they are and what they want. We certainly need to be able to answer prospective student questions and stay in complaince, but we also need to be able to ask questions. Our role is more than having the right answers, it is also about asking the right questions. Learning the student is necessary so that we can determine if our institution is a good match for their goals and objectives. While I love having a Resource Notebook to refer to for questions and as a source for all rules and regulations, it is one of many tools that we should have at our disposal when meeting with prospective students. Ryan

I believe that inviting active students to participate in recruiting events shows the campus school spirit and in a way its a window to see active student satisfaction and involvement.

Being knowledgeable on your career is the most important topic for me. There is a challenge in our daily base as a professional, in our personal life, because im not only a Professional but I am a Father and for me as a father is very important to know what is out there.

Every time a have the oportunity ti lear about my company I alway do. This topic did help me to understand and have more respect for my institution.

I believe that this information helps me with my profession

can an Admissions Representative speak to a student about information retrieved from NSLDS?

My institution requires high school graduation..ie diploma as a requisite for admission. We are encounting hard time with all kinds of diploma mills we have been receiving. Most of the students doesnt have any idea that they are paying for a diploma mills until they present it to an institution. Sometines is very hard to validate them, there is no list or database for private high school validation/accreditations as for a college or universities.

Can you insert the enrollment agreement online after the completion of the application and accept an electronic signature for the applicant?

Since we are all registered member for these Compliance trainings,do you think CIE should be informing us of any new regulatory changes?

If a school is still using counselor than what can be done, ,and what are the repercussions?

We have created a Facebook and Instagram page which has helped to bring in potential Students but we have also noticed that "tagging" has affected what is being shown on our page. What would you recommend for this?

It is important to know a prospective students educational background but if giving an assessment exam to a student and that student fails, should that student have the opportunity to try again?