Do you prefer weekly or monthly staff meetings? Is their a benefit over the other? Outside of reviewing main objectives, what can be implemented during this time so that employees don't feel like this is another "task"?

The section on Compliance was very helpful. It was nice to review the Resource Notebook and I wrote down the Sections of how each item or Subject should be outlined and I will follow this exsmple. It was valuable to understand that once a month, i should review the Ohio Regulatory Website for updates and to ensure Compliance for myself and my Institution.

The information provided a greater degree understanding of the entire process from A to Z. I was able to see how the Process of Having a school, being either accredited or approved, is not the same. I did not know until today that an Accredation is "voluntarily". I thought this was something mandatory by each state.

The subject was laid out very well and the information was very helpful. I understand from a greater vantage point the importance that All Rules and Regulations are followed and understand that I must be aware at all times that I am not only putting myself at risk for negligence but also ITT could be in jeopardy if I fail to do the incorrect thing or say the incorrect thing.

One of the toughests concepts for admissions reps to understand and complete with a prospective student is Value. You can sell to them all you want. If you have lacked on getting to know them, their inner wantings, and gaining that trust. You may get them to talk to you. However, they came to buy the rep that has listened to them the best and helped them make their dream a reality. They never buy the school. Yes, they might love what you offer, however if you miss what they want. They will go somewhere else. Every rep has their own way of building Value. No matter what another school says if you built that value, they will always believe and trust you. What are some of best questions to help build that value for the potential student?

One of the most important things that we can do is maintain an up to date resource book. It should be carfully labeled and updated on a regular basis. More importantly, it is important to review this imformation as it cahnges to be sure that you are learning the new information as well. What other documents do you have in your Resource Notebook that you would suggest other admissions representatives add to their notebook?

In this module we went over finding out who is who within our specific campuses. Th module mentioned an organization chart and I was just wondering if that is something that all campuses have or if it is a caampus by campus? It is interesting to read through the importance of the regulations in marketing materials and the different types of marketing campaigns. I am interested in discussing this topic further with my DOA to find out what our specific campus does to market our offerings.

Depending on what program the student is looking at we go over the requirements 100%. As an Admissions Representative it is our responsibility to make sure that the student does in fact meet all the requirements for the program that they are interested in. It is also our duty to educate the student(s) on graduation rates and placement rates for these prgrams as well. As admissions representatives we need to make sure that all the requirments and paperwork are completed accuratley and completely. As part of the enrollment process we need to ensure that the student has met with financial aide and has received all the infromation that they need to pay for tuition. Students need to be informed of any refund policies and have a detailed explanation of all tuition costs. From some of the other modules and infotmation that I have learned throughout this course and campus specific traning is that Admissions covers a great deal of this infromation and then other departments cover other deatils for the students. Does every campus have the same rules as to what department answers what portions of the students questions to stay complaint?

I feel printing the catalog and enrollment agreement and keeping it in a notebook at your desk would be very helpful. It's good to have and to review so you can have accurate information when talking about it with students. We never want to give our students false information.

Having working in higher education for 14 years, I have found very few students actually ask questions about the enrollment agree. Very often it is like someone buying a home or an automobile, where do I sign? The two primary questions are, in order, what majors do you offer? Then, do you have financial aid? Unfortunately, in the past five years, I have observed the shift, where the first question if often, do you have financial aid?

With the rapidly changing face of education, it is essential that all agents be intimately familiar with the operations of the institution they serve. An agent is much more than a recruiter. They can establish or destroy the creditably of the institution. At various times, institutions add or change programs, the type of and manner in which financial aid is administered can change, the job market will alter placement services. Requirements can vary between departments and degrees. The agent represents the institution. Giving false or misleading information, is not only illegal and unethical, but could place the institution at risk of litigation.

i think it's great that you're unable to continue to spam potential students eamils or call them if they don't want to be contacted. I'm glad that they have hefty fines to ensure schools take these types of actions seriously.

it's sad to see how often this happens but it is unnacceptable to misrepresent information to cater to quotas. i'm glad they have put a ban on incentive for recruitment bc it helps put an end to misleading potential students for the personal gain of a recruiter.

It's truly sad to see that some people would actually promise things like a great job or a great paying job to potential students to increase their enrollment. Unfortuantely not everyone has someone to help them.

It's easiest to stay w/in compliance than it is to try and "bend" the rules or customize the rules to fit your way of delivering a pitch.

A lot of students are misinformed when it comes to understanding the meaning of accreditation. To be accredited means basically two things: 1) The school or institution does what they say they do, and 2) The school or institution is recognized by the Department of Education and can offer Title IV, i.e. Financial Aid etc. Students assume it means that credits can transfer from one school to another, which is not necessarily the case. Transfer of credits is determined by the receiving institution. It is important that prospective students understand this difference and that admissions representatives present the proper information. Has anyone else encountered prospective students who have been misinformed regarding accreditation and what it means?

What are some of the best ways to get personally developed leads or referrals without looking or sounding too "salesy?" This is something I feel I may struggle with as a new rep.

excersing regularly is the best way to stay in shape. . . so it is with regulations and policies for our ever evolving industry. . . By doing these types of refresher certifications, we all become stronger.

Financial Aid? My, goodness... how innocently recruitment staff with good intensions find themselve triping over their own words about "how" they describe or answer prospective students questions about this crucial component of student enrollment. Knowledge is power.. and the more people understand about this topic the better, in my humble opinion; for it has been my experience that if you EDUCATE people, they will be able to speak more concise and accurately about a topic as opposed to using the "NON-EDUCATION" approach hoping if they don't know they won't say anything. ummm, if only that were true.

As painful and time consuming these tutorials may be, it is critical that all institutional recruitment staff remain aware of the risks involved with discussing enrollment with prospective students. More importantly, being a Learning Facilitator that trains recruitment staff I appreciate these excercises so that I can help reinforce these concepts.