A student is applying for entrance into your school and makes some comments that seem to "tip you off" that they are really only there to collect on their Fed. Financial Aid and then will withdraw. Can an admissions personnel legally deter them in any way from enrolling and stop another loan default?

A student wants to enroll in your licensing program while you are advising against it because you know their "background" will be very difficult in their placement. The student says, "don't worry as I will find my own placement because I know many individuals & companies in the industry. He presses you for admission. Is a waiver of placement advisable or should be used or not used here?

Can an admissions agent for a school say,"since we are an accredited institution our placement percentages are always accurate?

How far can an admissions agent go in discussing a competing institution with a potential enrollee?

I bring this up because over the years there have unfortunately been situations where an admissions rep will fly through the paper work with the prospective student and ask them to sign it. I think its important that we make sure we encourage the prospective student to ask any questions they may have, and make sure they understand what they are signing, before they sign it. I think it's important to slow down take our time and go over the information on the enrollment agreement with them in detail. This simple practice will benifit the student, the rep, the school and the industry.

It is our practice that we do not discuss specifics on other schools. I am curious though about other colleges' tour practices. If a prospective student references a specific college to compare to yours, do you still just focus on your own college or if you know specific differences, do you identify them?

I saw that some of you are able to use texting. However at my school we were told we can no longer do that. It this a business decision? Don't you have to have consent in order to text a prospective student?

Do you believe that fostering an ethical and compliance culture affects your professional relationships in the classroom or lab? If so, how?

In addition to students and graduates, who else do you feel is affected by noncompliant actions?

As representatives of our schools and with the many regulations that undergird our actions and communications with students, prospective students and the community at large, it may appear “safer” to say nothing at all. Yet, students need accurate and fully disclosed information to make informed choices about their education. What guidelines has your school put in place to help ensure compliant communications?

Of all of the potential consequences and costs associated with misrepresentation, which do you feel is the most detrimental?

What information do you believe needs to be disclosed to prospective and current students so that they can make informed decisions about their education?

What do you consider to be the main purpose for the regulation of career schools and colleges?

The Ohio State Board of Career Colleges and Schools is responsible for ensuring that schools comply with standards set by state law. What do you think are some specific areas of focus in the regulations?

Compliance continues to be a crucial topic in the private school sector of higher education. In your role as a faculty member, what can you do to help ensure that your institution creates and sustains an ethical and compliance-based culture?

Leads often ask if they qualify for financial aid will they start getting checks at home? It sounds like people use this so they dont have to work. We cannot answer financial aid questions but is this happening?

When speaking with a person that wants to become a student that has contacted or been contacted by a 3rd party company our school hired, what is the best way to answer their questions when they ask who they just spoke with and why they spoke with them instead of the school directly?

What is the best way to advise a student when they ask for course hours, days, placement rates, class sizes, etc. We currently say they will find this out when they come in for a free tour. It makes us look like we do not know anything about our own school.

It's a relief to read the general position of this course and pertinent regulations on integrity. In essence, as admissions staff we are dealing with the future of any prospective student. This should be handled with care. The consequences of failure to do so are dire for the student, and for the institution. These measures are necessary, it can help to filter out the less scrupulous individuals that may be present.

In our Admissions Office we're trying to streamline our paperwork filing process. We currently keep a paper record, scan a copy of the file to every member of our team for quick access and then keep that scanned doc on a shared drive for permanent digital access (and can add additional incoming docs to it). I'm wondering what other offices do to in terms of keeping their paperwork efficient? We constantly have incoming CHRI's, drug screen results, transcripts, etc that need to be added to both the hard-copy and digital versions of our files and we're looking for the most efficient solution to keep everyone up to date without creating a lot of extra work!