US - Ohio Compliance

Public

Ask a question from your peers to help you in your professional work. Seek different points of view on a topic that interests you. Start a thought-provoking conversation about a hot, current topic. Encourage your peers to join you in the discussion, and feel free to facilitate the discussion. As a community of educators, all members of the Career Ed Lounge are empowered to act as a discussion facilitator to help us all learn from each other.

Julie Maglich

Program knowledge and updates

We complete program training utilizing our program chairs 4x per year. How often do you train with faulty/program chairs about your programs on campus?

Julie Maglich

Knowing what Student Services your campus provides

Although we do not have a separate department that deals only with providing student services to our students, we do have many resources that are known throughout the entire campus to point our students in the right direction for everything from housing to daycare and carpools. Everything is housed in a binder for easy access as well. What sorts of Student Service Resources do you have on your campuses?

Julie Maglich

Enrollment paperwork check

We have put a process in place for all Admissions Paperwork to be reviewed by the person entering an enrollment BEFORE the student enrolling leaves the campus. This has eliminated any discrepancies with missing initialing/signature at the time of the enrollment.

Julie Maglich

Ongoing Admissions Training

It is important for Reps to review their materials often and receive ongoing training pertaining to their roles as an Admissions Representative. This helps in always ensuring providing the best customer service, sending the same message to all potential students with consistency, and ensuring Admissions Representatives have the most updated information.

Brian Huston

Who's invited

When holding weekly staff meetings, who, besides the Admissions Reps, should be present?

Brian Huston

Resource Notebook

With as often as things update, I plan to set a recurring Outlook appointment to remind myself to check for updates. What other techniques are people using to stay up to date?

Brian Huston

Regulations and Paperwork

I appreciate the opportunity to print all of this information to formulate a handy quick reference as a new representative. How are others utilizing the information?

Lesley Parker

Transferring credits

After completing this section I understand that there are written policies about transferring credits to every institution and that this is something that everyone should be aware of in order to better impact our students.

Lesley Parker

Student Services

I work at Lakewood College and I'm so excited about the amount of programs that we are offering here.

Allison Williams

Resouce Notebook

As an Agent, it is vital to keep all materials updated. I have personally placed all current marketing materials, in addition to a tab with all laws and regulation in my resouce notebook. I keep it handy by the phone and will update at the least once a month. What other materials are you keeping in your resource notebook?

Kristine Simard

Catalog and Enrollment Agreement

It is highly recommended that an agent familiarize themselves with their institutions catalog and enrollment agreement. While you can answer any prospective students questions, you can also reference the answer in writing in the catalog.

Kevin Trick

Transferring Credits

Does your school transfer credits? Why or why not?

Kevin Trick

Degree vs. Non Degree

How do you tell a student if they would be more interested in a degree or non degree program>?

Kevin Trick

Average Pay

Do you think a school should advertise the average pay it's graduate are earning?

Jacqui Sutton Nicholson

Accreditation

Hi, after reading this I understand more about the factors which my institution is accredited under. I also need to find out about our credits about their transfer conditions.

Jacqui Sutton Nicholson

Student Services

I work at Lakewood College and Im very excited that after reviewing the services that student services can provide. My school offers most of all of the services, which makes me feel great about my institution.

Jacqui Sutton Nicholson

Enrollment Agreement

Hi, Im Jacqui. I just found out that in the student services division I will be handling getting the students to sign their enrollment agreement so this section was very helpful to me. Would anyone recommend printing out the information ?

Jacqui Sutton Nicholson

Resource Notebook

Hey everyone ! I am a new student services representative and I was wondering how useful the resource notebook was to everyone else once they started their new position ?

Sarah Hodges

admissions

I agree that it is important for an Admissions Advisor to have information about Financial Aid. As an advisor, you don't want to know too much financial information because it can pose as a conflict of interest.

Sarah Hodges

admissions

Related Learning Opportunities

OH110 - Ohio Faculty and Staff Compliance Course

OH115 - Ohio Admissions Agent - New Permit Course

OH120 - Ohio Admissions Agent - Renewal Course

OH125 - Ohio New Directors Training