I just went over the enrollment agreement and I don't have any questions. If I did however I would either ask my administrator or Registrar.
Dominic,
Your Admissions Director should be your first go to person. They will direct you accordingly.
Patty Aronoff
Theresa,
Excellent! We should be able to explain every element of the agreement.
Patty Aronoff
howard,
The refund policy in the enrollment agreement must match exactly the wording in the catalog.
Patty Aronoff
We are all pretty well versed in on the enrollment agreements. It’s very important to know what on it to better assist the student if they have any questions.
I always keep an update copy of the enrollment agreement with all the disclosures, so if they have any question or concern I am prepared. We also go over the paper work in our admission meetings to assure the files are accurate.
This is a topic of admissions training. We are directed to our Admissions Director for accurate answers.
Since I have been doing this for many years I understand the importance of filing out this document correctly and understanding the document in its entirety and being able to explain it. When the document is updated I always compare it to the most recent one to review all changes made to it for complete understanding.
I am very familiar with our enrollment agreement. Most questions include what is the refund policy ( which is explanined) and do I get a copy of this ( yes). I can always ask the Admissions director or one of the seasoned Admissions reps for guidance.
Belinda,
Very cool! That process will certainly keep everyone on a learning mode.
Patty Aronoff
At our institution our Director of Admissions will do a surprise enrollment. SHe will actually sit with the admission reps at any given times pretending to be a student. the dircetor of admissions will write everything down and go over with the whole office staff so we can all learn and have knowlegde.
allison,
What a great idea! You're using a real-life scenario as a learning opportunity. Exciting!
Patty Aronoff
Elyse,
Sharing frequently asked questions that are posed by students is a great learning tool. This exercise everyone a different perspective and opportunity to learn.
Patty Aronoff
Linda J,
These are great thoughts! Looking at our students for retention is part of the admissions process. It is not just enrolling students, it is enrolling students who are going to graduate.
Patty Aronoff
We did this exercise several months ago and found that the enrollment agreement needed to updated. It seemed, it needed to be better organized. The changes were made shortly after.
That is a super idea. I have a homework assignment. It is good to be aware of questions you may be asked and this way you are ready with the correct information.
This is such a great idea! At least once a month we will do a "pretend" enrollment with our admission reps to make sure that they are saying the right things and to make sure they are up to date with thier rules and regulation. We keep documentation of this and at the end of the day we will go over everything with them.
When I first began this position, I would sit with colleagues when they were sitting down with new students and going over the Enrollment Agreement. I wrote down the questions that the students had and the answers given so I could make sure I knew how to respond when I eventually went over the agreements with new students on my own.
I actually did this and found there were some things I would like to add so students could better understand this agreement. In a time when retention is very important in classes having a student understand what they are enrolling in is very important for a happy and successful outcome for all parties.
That is an excellent idea.
If I have a question about our enrollment agreement I would ask to our compliance and regulatory affairs department.
