The first day of class I always go over the syllabus, which includes grading, course objectives, assignments etc. I teach Career Development, which each student is required to take towards the end of their program. Many of them come in with a negative perception of the course. Many do not think it should be required and will not be a useful class because they know how to make a resume, or they've interviewed before, etc. I begin the class by saying, I'm not assuming you know nothing about the job search. I know there are things we will do in this class that you've done before. But through this class you will gain additional resources on the job search, and ideas on how to improve your job search skills. I find that, addressing it the first day will take care of the complaints later on.