Is it wrong to tell someone that the conversation is leading no where? How would you end a conversation with out making the person feel like you are no longer interested in what they are saying. An example is when I have a student who only wants to come into my office to complain about something, but when you provide solutions or explanations, they are not receptive to it. I find diffusing this type of conversation challenging so the student leaves on a good note. Would it be wrong to ever let them leave on a bad note and try the conversation later to smooth things over?

How do you overcome challenges presented with students when culture or religion limits they way that they effectively communicate with you? Some times I have students who, no mater what, will not shake hands or make eye contact. It does come across as disinterested or bored.

When I was watching the lesson, one thing that stood out to me on the tips for hierarchy was cultural differences. I work in very diverse region and knowing what cultural or religious expectations from different nationalities is very important. The handshake and the eye contact recommendations are fine for Americans, but can be offensive for other countries. Never assume your actions or the actions of your student are being received as planned. It will help in the final bonding stage if the student feels you understand their culture better.

I consider myself as a good listener, because I don't like the feeling of not being listened to, so I always give my full attention to others when they want to talk to me. “Repeat, rephrase and reflect” is what I like to use most of the time to keep the communication going and making sure I have fully understand the content of the conversation. But even a good listener can sometimes encounter difficulties and frustrations especially in school as an admissions representative. For example, when a student talks on and on about anything and everything about his/her lives, problems, and what happened to his/her cats, it gets difficult to figure out what exactly they are looking for but to be a good listener. What should I do in such situation? How do I stop listening without being "impolite" or looking like I am not interested or impatient? How do I get them to tell me what is it that they really want so I can really listen to them and respond appropriately?

How effective is body language in admissions. I know that we are judged on non-verbal communication, but can students really tell how we feel by the way we sit at our desk?

when I leave messages , I try to always have the students best interest at heart, epically in cases when our classes that are filling up or scholarship dates almost due, or a open house that coming up. stressing that we do not want them to miss out on potential opportunity's to attend he school and fulfill their dreams.

I find that stating the objective/purpose and some key points to be covered at the beginning of the meeting with the student helps to keep the conversation on track. This in turn benefits the student the best way possible to achieve what they intended to receive assistance with.

Mirroring body language is all well and good, but when does it become more satirical imitation than mirroring via communication?

I find it hard sometimes to be an active listener with a student who automatically becomes withdrawn from conversation at the start. Any advice on cracking their shell?

Does anyone feel one way they gain trust through their communication is through the way they actually portray information to the student?

The various forms of communication certainly make me more aware of any issues I may have in their implication.

What are the current best practices for engaging students on social media?

We are a boutique film school in one of the most competitive markets in the US - Los Angeles, CA. It's been 18 months since the grand opening and it still feels like we are just opening the doors here. PPC, editorial, media buys. We've tried a plethora of things and nothing seems to quite increase the leads as we'd hope. Recommendations?

Any ideas about how to connect to younger, shy students who have been over protected by helicopter parents?

What are the best techniques for advancing listening skills? Are there any good videos on You Tube that are recommended?

What is the best way to improve listening skills?

What are the current best practices for engaging students on social media?

we prefered to use face to face method of comunication because the capacity to answer question at the moment it is important for the courses that we have.

I find sometimes it is difficult to communicate through emails, and instant messaging all the time, because you can't understand the tone of person. Sometimes you read more into things that what should be. . .thoughts or tips

How do you determine who gets the leads when calls come into the office?