It is very easy for one negative person to tear the team apart. How can you encourage positivity to someone that is so negative and not interested in anything? Even after surrounding that person with positive people.

I noticed one of my students (who is normally engaged in my lecture) was having a bad night. I pulled this student aside and asked if she was ok. She explained to me that she was having issues at home. I told her to take five minutes to gather herself and not to worry about the things that are out of her control, and if there was I could do she could come to me. She was very happy that I allowed her to take care of home first so she could focus of her education.

Our students are our customer. So as instuctors or what ever your job title, we need to be great at selling our product, which is education.

Without question, I try to be more than just an instructor to my students. By doing so it makes it easier for them to come to me when they have an issue in or out of school.

As program directors we should take the lead in developing resources for students that exhibit testing anxiety.

By using past clinical experiences we will refresh or remind students of their initial goals.

We must work towards reducing student anxiety issues and have them more comfortable to present issues affecting them.

Society benefits from better graduation numbers by having more students successfully enter the work force and decrease those needing government assistance.

I believe that when the students bond together as a team they can support each other and are more likely to stay in the program. I teach composition and one of the tactics I incorporate into the classroom is working on the student's public speaking skills. I provide weekly topics and ask them to organize their thoughts into 3 talking points and share them with the class. I review elements of good public speaking skills in accordance with Toast Masters. After the student presents on a topic the audience then critiques the speaker by pointing out what they did well to keep them engaged and offers suggestions on how to engage the audience better next time. I have found this to be very helpful because the students get to know each other better and bond as a unit. They also learn that they can seek each other for academic and personal friendships.

We as a team works to promote retention, success and gain the knowledge. School of nursing is a challenge for everyone who is enrolled. Faculty- students need to be focused, use adequately our time and resources. Its an accelerated program. A good tools is always motivated students with a real life experience, where they see reflected the topics we are teaching. Also students loved break down concepts on the board instead of just following slides. Challenge questions and lab skills support classroom lectures.

Mystery Shoppers at our institution are common. It actually keeps the staff on their toes. Every new potential student is viewed as a Mystery Shoppers. So to make sure that we always bringing our "A Game" we provide always the best customer service possible from the moment that individual enters the door the till the moment that they are hired by an employer. Not to mention we hate negative reviews even though they are positively charged for our benefit.

No matter what gender, social economic status you are who relaxed and perfect you may try to be...stress will never go away and will always be present. The brain never stops entertaining the very things that you try to suppress. That even though you may not express it out loud how your feeling or dealing, your body also can get the best of you and make you have a mental and physical break down. So yes, taking necessary breaks away from my desk, getting off campus, running an errand, listening to music whatever you must do, to heal you relieve some of the stress is very helpful than nothing at all.

Externship is a valuable ground for student job readiness. The process helps students to prepare and builds on their personal goals. But it should still start at campus, with faculty enforcing postive retention.

Student "Bonding" is very much a retention value. Students start sharing their fears and experience and support each other. I think all faculty should encourage these types of integration.

I think its important to recognize great efforts amongst a team involving customer service. I know amongst my team that we often sit and have a breakfast and discuss challenging situations and how we faced them. As important as it is to give excellent customer service- I think its just as important to reward you team for efforts well done- so they can continue to have the positive effective attitude. How would you work with your team to keep the positive effective attitude they need to provide the best customer service possible?

Career services during school enrollment is important in assisting students to find jobs at the end of last semester and post graduation.

Student involvement with school associations are important. This experience will help in feeling a part of a group and that your role as the student will cause the student to feel important.

Retention can be improved by implementing a well thought out plan before the class starts. Have clear goals and easily understood expectation. I also wonder if it would be beneficial to allow the students to make choices so they feel more in control with the course. For example, if it is an English class, let the students choose topics for the papers.

Introducing mentorship during the orientation process would have a positive feedback on student retention.

We need to intervene early. Time is of the essence and if you wait too long it makes the situation worse.