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Ask a question from your peers to help you in your professional work. Seek different points of view on a topic that interests you. Start a thought-provoking conversation about a hot, current topic. Encourage your peers to join you in the discussion, and feel free to facilitate the discussion. As a community of educators, all members of the Career Ed Lounge are empowered to act as a discussion facilitator to help us all learn from each other.

Student Services

That topic was for intertesting it did touch on some things I was not aware of, it is good to know that the students have those services available to help them along the way.

passing it on

So far one of the most interesting ideas in this job for me is to not have to necessarily MASTER the financial aid aspect of our job. We can know the basics, but it is not our job to communicate the information or tell a student what theey are eligible for. With my previous jobs, It was common to be an expert in all aspects of the company. But here, we know what the other departments do, and how to work with them harmoniously, but it would be wrong of me to try to do their job for them. I like that.

marketing stratigies

It was good to know what really happens in the marketing business this topic opened my eyes to alot things in business and I understand things alot more

Financial Aid,Tuition Topic

I really learned something from this topic that I could provide my children and family members about finanical aid tuition as well as the students there are so many plans and programs to used for financial aid if someone really wants to attend school Im sure if more people knew the programs there would be more people attending school.

Ohio rules for school

I found this information to be very important and educational for me even though I dont live in Ohio it always to good to know school laws in other states besides I sure this informtion will help along the way on my job and help me provide the information needed to asist students I really enjoyed that topic.

Newbie in Admissions

Hello all! This is my first time being an admissions representative. I never realized the amount of training that is required to represent a school the way the we all do. It gives me peace of mind, however. I have one question. My background is strong in customer service - I have worked for a hair salon (as a manager) for the last 5 years. My question is: In your day to day activities in your job do you use more sales experience or customer service?

Transfer of credits

If a student is concerned with transfer of credits the catalog information should be provided but it is important that the student follow up on obtaining their offical transcripts.

Student Services

Student Services is something that allows a student to feel confident in obtaining help or direction at their college.

Catalog

I find in important that a prospective student fully understand the importance of the catalog

Question of Agent training only one time.

Note: that training is per school. If you previously did training at another college, you do have to do training again at your new employer.

Catalog

As a current student myself I still use the course catalogs. I think they are a great informatmional tool.

New to Admission

I am brand new to admissions. I am glad they have guidelines becuase we want to make sure we are protecting the student and doing everthing for the student to succeed.

Timing

How long does it take to complete the enrollment packet on average?

Managing the Notebook on an ongoing basis

Once the course is finished, what have you found to be the best way to keep current?

Do Not Call

What if they don't say they want to be called when you collect their information, but when you do call them and they bring up the Do Not Call could you get in trouble?

Financial Aid

How are some good ways to comfort the families with all the information?

Negative Competitors

How should Representative combat negative feedback from other schools?

Meaning of Accred.

How do we get the students and parents to believe that our accreditation are meaningful to the students? Because the internet blogs of people today really question wheather they are offical.

admissions compliance

We have to maintain a grasp of the current rules and regulations. There are constant changes made to our processes and we must be diligent to keep up.

Understanding your product

It is very important that you understand your institution so that you know exactly what you are presenting to prospective students.