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Ask a question from your peers to help you in your professional work. Seek different points of view on a topic that interests you. Start a thought-provoking conversation about a hot, current topic. Encourage your peers to join you in the discussion, and feel free to facilitate the discussion. As a community of educators, all members of the Career Ed Lounge are empowered to act as a discussion facilitator to help us all learn from each other.

"Lead companies"

Are the "lead companies" subject to the same regulations as the schools utiziling their services are?

Refunds on Books

There are updates to textbooks that render previous versions useless. There could be a case wherein a student seeks a refund on an unused book, yet the semester has begun and the book is going to be updated before the next time the course is offered. Since it is too late for another student to have the need for that edition, will the student receive a refund?

resource book

where do perople find is best place to keep notebook-one big one or smaller ones specific to different/frequently used topics? Gary

Ohio

Why is accreditation "voluntary" in Ohio?

Marketing

What is the best way to market to generate new and interested leads?

Financial Assistance

How much detail should a rep go into about the financial aid process?

Best Practice

Are there any best practices out there to help agents retain rules and regs of the business?

School Catalog

I think the School Catalog will be a very helpful to new students. What do you think?

Be honest

It is important to be honest and ethical about transfer of credits. We all know it is up to the receiving institution and I am not afraid to tell a student or his/her parents that it is up to the receiving institution. But make sure you let them know that our students work in their field upon graduating. I found that is helpful. So always stay ahead of the game as to what graduation rates are, placement rates, etc.

Know your school and different departments

It is very essential to know your school and all the different departments your school has to offer. You want to leave a potential student feeling that they are excited about enrolling. So it is best to stay knowledgeable of all the different careers associated with the different programs.

Enrollment

For example, you have a student who has ADHD, should you still enroll student if he/she is interested in program, and you as a admission representative has a gut feeling that this is not a good fit for student?

Marketing

What other way would you market school besides commercials, presentations and billboards?

Didnt know

I didn’t know the enrollment agreement needed a student signature...

Clock hours vs. Credit hour

The school with whom I am employed uses a clock hour program. I found it very interesting to learn about the difference in policy between a clock hour school and a credit hour school, in terms of tuition refunds.

Agent Requirements "Good Info"

Going through the first section of the course provide much needed and great information on becoming an agent "admissions" rep. This information was very useful and I know will only help me in my current position. Good stuff!!

Back to 100%

Yeah...it seems to be getting easier...or maybe I'm just learning more.

Getting less picky...

I am getting less particular about that 100% now...I just want to get through this test...; ) interesting, but tough stuff to get to know.

Compliance

Compliance, compliance, compliance! This is so important when dealing with an educational institution. Rules and regulations are put into place in order to avoid lawsuits, satisfy customers, and provide the best quality for your institution. It also creates a standardized framework for all employees so they can do their jobs effectively and efficiently in the most organization and compliant way as possible.

Admission and Financial Aid

It is very important as a representative to know the details of the financial aid process when you are dealing with prospective students. However you have to be sure that you only discuss those things that are in compliance with the rules and regulations of the state requirements. Students must know that there is financial aid services available for those who qualify, but representatives are unable to project the amount the student could receive.

Frequency of Changes

Has anyone noticed how often the State actually makes changes? It seems that one month intervals are the recommended time frame for checking on new information, but from those of you with some experience, how often have you seen recognizable changes occur?